If you’re only hearing from your IT provider when there’s an outage—or when it’s time to renew the contract—you’re not alone. But let’s be honest… that’s not enough.
In construction, everything moves fast. Projects change. Regulations evolve. Cyberthreats? They’re multiplying like concrete dust at a demo site. Your technology can’t be a “set it and forget it” situation—not when your projects, your people, and your reputation are on the line.
That’s why I always tell folks like Alexandra—the IT leaders holding it all together—you deserve proactive conversations with your MSP every single quarter. Not vague reports. Not tech jargon. Real answers that help you stay secure, efficient, and ahead of the game.
Here’s your cheat sheet for those talks:
- Are We Sitting On Any Cyber Vulnerabilities?
We both know patch management feels endless. But unpatched systems, outdated antivirus, or those "near miss" incidents nobody wants to talk about? That’s a risk you can’t afford. You deserve a straight answer—are we covered, or is something slipping through the cracks?
- Have Our Backups Been Tested—Or Are We Just Hoping For the Best?
In construction, backup plans aren’t optional—whether it’s project data, blueprints, or contracts. Ask your provider:
- When did we last run a full restore test?
- Are we backing up everything critical, including mobile and field systems?
- Is our backup plan built for Houston’s weather, outages, and worst-case scenarios?
Because nothing’s worse than thinking you’re backed up… until you’re not.
- How’s the Team Holding Up With Security Best Practices?
It only takes one person on the job site or in the office clicking the wrong link. So:
- Are there any suspicious logins or behavior lately?
- Do we need to refresh our phishing awareness training?
- Is everyone using multi-factor authentication—especially for field devices?
Good MSPs should flag this stuff before you ask.
- Are Our Systems Slowing Us Down?
You’ve seen it: Sluggish connections, laggy software, mobile access that drops out mid-project. Lost time equals lost money. Get clarity:
- Are we due for hardware or software upgrades?
- Can we optimize our systems for better job site connectivity?
- Are mobile teams getting the speed and access they need?
- Are We Still Compliant With Industry Regulations?
Construction’s no stranger to strict rules—whether it’s data protection for contracts or safety records. So:
- Are we still aligned with industry standards?
- Have regulations changed?
- Do we need policy, software, or training updates?
Regulatory fines hurt. Staying proactive saves stress.
- What Should We Be Budgeting For Next Quarter?
Predictability matters. You need visibility into:
- Expiring software licenses
- Aging equipment
- Upcoming IT projects
Surprise expenses? Nobody’s got time—or budget—for that.
- What IT Trends Are We Behind On?
The tech landscape evolves fast—and so do the risks. Ask your MSP:
- Are there tools or protections we’re missing?
- How do we stack up against other construction firms our size?
- What new threats should we be preparing for?
Because staying ahead of tech trends means staying ahead of downtime and disaster.
No One’s Having These Talks With You? That’s a Red Flag 🚩
Look, construction is tough enough. You shouldn’t be guessing whether your IT provider’s keeping you secure and connected. They should be proactive, transparent, and dialed into your world—field connectivity, legacy systems, cyber threats, all of it.
If they’re not, let’s talk. I offer free Security Assessments designed for construction firms like yours. We’ll map out what’s working, what’s vulnerable, and how to tighten things up before small gaps become big headaches.
Click here to book your assessment. Let’s make your tech the bridge to a stronger, safer, more efficient business.
